information. In general, we collect and maintain personal information on behalf of the administrators of your organization and does not access or use the data
unless this is required for the proper use of the service. Furthermore, our Terms of Service with your organization administrator dictate that we cannot
share your data.
SchoolsGenie.com may change this policy from time to time by updating this page. You should check
this page from time to time to ensure that you are compliant at all the time with any changes.
which may or may not include your transport vendor or our payment gateway vendor or data center services provider(s).
pertaining to running the business.
What we collect?
All information collected by SchoolsGenie is gathered directly from either the Customer or from
the authorized person designated to provide or share such information about Customer or their child; it is never obtained from any other source. We do
not collect any personal information about you (parent, student or employee) unless you choose to provide it to us voluntarily, and all such information
does not come to us directly, such information comes to us via authorization from the organization you deal with.
We collect information to provide better services to all of our school partners and to the
end users (parents, students & employees) and make it available to your organization's Administration.
Collection of Information – Voluntary for Services and
We collect personally identifiable information when you choose to use features of our
Services or Site, including:
I) making purchases, II) consenting to receive email or text messages about upcoming promotions or
events, III) consenting to receive email. When you choose to use these additional features, we require you to provide your “Contact Information” in addition
to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card
collects Personal Information on its Sites and elsewhere through:
- SchoolsGenie representatives
- Our customer service
- Registration or participation
in online forms;
- Telephone, paper and online
polls, surveys, contests and sweepstakes;
- Enrollment in various
SchoolsGenie programs and services; and
- Other online and electronic
activity with SchoolsGenie.
collects Personal Information for the following purposes:
- To process uninterrupted
- To process payments;
- To process website search
requests and enrollment in and registration for SchoolsGenie programs and
- To communicate information
and special offers from your organization and/or third-party corporations
your organization deals with or other organizations (“Partners”) that have
an agreement with SchoolsGenie to provide promotional offers and discounts
- To respond to requests for
information about our products and services;
- To better understand and
analyze your needs and preferences;
- To develop, enhance, market
and provide products and services to meet those needs and preferences;
- To notify you if you win a
contest or sweepstakes, and to provide the contest or sweepstakes prize to
- To ship products to those
individuals that provide product reviews to or on behalf of SchoolsGenie .
Collection of Information via Automated tracking
Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure
pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how
to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This
prevents unauthorized access to the user’s information while they are away from their computer.
You may set most browsers to notify you if you receive a cookie, or you may choose to block
cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to
gain access to certain parts of the Site.
- SchoolsGenie also collects
non-personally identifiable information from users of its Sites.
Non-personally identifiable information is anonymous information that we
do not associate with Personal Information.
- One type of non-personally
identifiable information that we collect (either directly, through the use
of “cookies” or through the use of a third-party tracking system) is the
IP address of the computer making the request. This IP address may be
associated with your personal computer, or with a computer used by the
portal through which you accessed the Internet, such as your Internet
Service Provider or company network. IP addresses are not linked to
- We also gather information
about (1) the areas that users visit on the Sites, and (2) the links that
users select from within the Sites to other areas of the World Wide Web or
elsewhere online. SchoolsGenie uses such information in the aggregate to
understand how website visitors (as a group) use the services and
resources provided on our Sites. This way, SchoolsGenie knows which areas
of its Sites are most popular, which areas need development and what
technologies are being used so that SchoolsGenie may continually improve
its site and provide users with a positive online experience.
“cookie” is a piece of information that a Site sends to your computer
while you are viewing the Site to remember who you are the next time you
visit the Site.
understand site usage and to improve the content and offerings on our
our Sites(e.g. to recognize you by name when you return to our Site). Many
pages on our Site where you are prompted to log in or that are
customizable require that you accept cookies to function properly. You may
set your Web browser to notify you when you receive a cookie. Should you
decide not to accept cookies from our Site, you will limit the
functionality we can provide.
Use, Disclose and Retention of the information
only use or disclose Personal Information for purposes specified in this
- In the course of processing a
transaction with you, we may share some of your Personal Information with
certain entities that we have contracted with to process and/or manage
transactions, data management, and communications on our behalf. Such
functions include printing vendors, package deliveries and credit card
payment processing. SchoolsGenie may give these companies access to your
Personal Information only to the extent necessary to provide you with
these specific services and nothing beyond.
- We may use Personal
Information to communicate information and special offers from
SchoolsGenie and its Partners if any.
- SchoolsGenie may also share
your Personal Information from time to time with its Partners so that they
can (a) inform you about their products, services, rewards and special
offers, and (b) ship contest and sweepstakes prizes to you. However
- SchoolsGenie may disclose
Personal Information that it collects if, in its opinion, such disclosure
is required to comply with legal process or procedure, for example, search
warrant or other governmental inquiry or order. It may also disclose such
information in response to a law enforcement agency’s request or to an
investigative body in the case of a breach of an agreement or
contravention of law, or as otherwise required or permitted by law. We may
also disclose Personal SchoolsGenie to assist us in collecting a debt owed
by you in case the payment processing has some issues or if the payments
are done in installments.
- SchoolsGenie may also
transfer any Personal Information in the event that all or a portion of
our business or assets are sold or transferred to a third party, including
without limitation in the course of insolvency proceedings.
- SchoolsGenie does not
otherwise trade, rent or sell Personal Information without your prior
- SchoolsGenie may share
non-personally identifiable information with its suppliers and other third
parties for trend analysis and other statistical purposes.
- The following information may
be displayed on our website or on our social media campaign: child name,
class, school, year and event (if applicable). You can always reach us
back just in case you do not want your child’s picture(s) to be shared on
our website or in our social media campaign and we will remove those
pictures, however this is at the discretion of SchoolsGenie.com.
Accuracy of the information
- SchoolsGenie collects the
information provided by you (directly or indirectly via your organization)
and in case of any updates, you can login to your account (if we provide
the login information) make changes to it. In case you bought our product
or services and do not have login information, you can always send an
email to support@SchoolsGenie.com and ask for this information.
- You are responsible for
informing SchoolsGenie about changes to Personal Information, as
General Safeguards -
SchoolsGenie protects Personal Information in its custody and control with
reasonable administrative, technical and physical safeguards appropriate to the
sensitivity of the Personal Information.
The methods of protection for Personal Information may include, but not limited
- Use of SSL certificates for
- Physical measures, for
example, locked filing cabinets and restricted access to offices;
- Administrative measures, for
example, employee confidentiality agreements and limiting access on a
need-to-know basis; and
- Technological measures, for
example, the use of passwords and firewalls.
- Personal Information is
stored on databases in SchoolsGenie platform managed by Godaddy which is
available on the Internet; this practice is commonly known as cloud space/
computing, which in wider term is used for anything available at any point
in time on any device.
- We may provide your
personally identifiable information to third parties who provide services
to us or on our behalf. These third parties may provide a variety of
services including, without limitation, delivering your order, providing
or operating certain features of the Site (e.g., the online shopping
cart), providing billing and/or payment services, and/or sending or
coordinating the sending of marketing or other communications.
- SchoolsGenie has appropriate
training programs in place and provides employees with information about
its policies and procedures for maintaining the privacy of Personal
Information and the importance of maintaining the confidentiality of
- In case you got the access to
your account provided by us, you may protect online access to your Account
with a password you select. You alone are responsible for any and all
activity that occurs on our Sites under such password. You agree to
immediately notify SchoolsGenie of any unauthorized use of your password
or user name or any other breach of security. You agree to provide true,
current, complete and accurate information as requested on any form to
which our Sites may direct you.
- You can request access to
Personal Information held by SchoolsGenie by contacting SchoolsGenie at
the address provided in Section 10.2.
- SchoolsGenie may request
sufficient information from you (including passwords – in case you have an
account with us) to verify your identity and the existence, use and
disclosure of Personal Information held by SchoolsGenie.
- You may challenge the
accuracy and completeness of the Personal Information contained in the
SchoolsGenie database and have it amended as appropriate. When
SchoolsGenie does not resolve a challenge to your satisfaction, the
SchoolsGenie database will reflect the unresolved challenge.
- SchoolsGenie amends the
Personal Information contained in the SchoolsGenie databases to address
inaccuracies or incompleteness of the Personal Information when you notify
SchoolsGenie of such inaccuracies or incompleteness.
- If SchoolsGenie does not
provide access to all the Personal Information it holds about you, it will
provide the reasons for denying such access to you.
- A Customer may challenge
SchoolsGenie's compliance with the above principles with the support staff
by reaching them out at support@SchoolsGenie.com or any other individual
identified by SchoolsGenie who oversees SchoolsGenie's compliance with
- Please send inquiries about
Customer Care Center
(a unit of HumGenie
F 12/4 (Basement)
Golf Course Road,
DLF Phase – I
Or by calling: 1
(800) 270 1226
Changes to this Policy
We may revise,
will be posted, along with their effective date, on our Sites. You should
in place at the time we collected your information.