Privacy Policy

This SchoolsGenie privacy policy explains what information we collect, the manner in which we collect and why we collect it and how we use, maintain and disclose that information. In general, we collect and maintain personal information on behalf of the administrators of your organization and does not access or use the data unless this is required for the proper use of the service. Furthermore, our Terms of Service with your organization administrator dictate that we cannot share your data.

 

SchoolsGenie.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are compliant at all the time with any changes.

 

Our Privacy Policy applies to all of the services offered by SchoolsGenie and its direct affiliates, including services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy which may or may not include your transport vendor or our payment gateway vendor or data center services provider(s).

Our Privacy Policy does not apply to services offered by other companies or individuals, sites that may include SchoolsGenie services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services on timely basis, and who may use cookies and other technologies to serve and offer relevant ads pertaining to running the business.

 

What we collect?

 

All information collected by SchoolsGenie is gathered directly from either the Customer or from the authorized person designated to provide or share such information about Customer or their child; it is never obtained from any other source. We do not collect any personal information about you (parent, student or employee) unless you choose to provide it to us voluntarily, and all such information does not come to us directly, such information  comes to us via authorization from the organization you deal with.

 

We collect information to provide better services to all of our school partners and to the end users (parents, students & employees) and make it available to your organization's Administration.

 

 

Collection of Information – Voluntary for Services and Features

 

We collect personally identifiable information when you choose to use features of our Services or Site, including:

 

I) making purchases, II) consenting to receive email or text messages about upcoming promotions or events,  III) consenting to receive email. When you choose to use these additional features, we require you to provide your “Contact Information” in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information.

 

SchoolsGenie collects Personal Information on its Sites and elsewhere through:

  • SchoolsGenie representatives and employees;
  • Our customer service department;
  • Registration or participation in online forms;
  • Telephone, paper and online polls, surveys, contests and sweepstakes;
  • Enrollment in various SchoolsGenie programs and services; and
  • Other online and electronic activity with SchoolsGenie.

 

SchoolsGenie collects Personal Information for the following purposes:

  • To process uninterrupted service;
  • To process payments;
  • To process website search requests and enrollment in and registration for SchoolsGenie programs and services;
  • To communicate information and special offers from your organization and/or third-party corporations your organization deals with or other organizations (“Partners”) that have an agreement with SchoolsGenie to provide promotional offers and discounts to you;
  • To respond to requests for information about our products and services;
  • To better understand and analyze your needs and preferences;
  • To develop, enhance, market and provide products and services to meet those needs and preferences;
  • To notify you if you win a contest or sweepstakes, and to provide the contest or sweepstakes prize to you; and
  • To ship products to those individuals that provide product reviews to or on behalf of SchoolsGenie .

 

Collection of Information via Automated tracking mechanism

 

Our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

 

  • SchoolsGenie also collects non-personally identifiable information from users of its Sites. Non-personally identifiable information is anonymous information that we do not associate with Personal Information.
  • One type of non-personally identifiable information that we collect (either directly, through the use of “cookies” or through the use of a third-party tracking system) is the IP address of the computer making the request. This IP address may be associated with your personal computer, or with a computer used by the portal through which you accessed the Internet, such as your Internet Service Provider or company network. IP addresses are not linked to Personal Information.
  • We also gather information about (1) the areas that users visit on the Sites, and (2) the links that users select from within the Sites to other areas of the World Wide Web or elsewhere online. SchoolsGenie uses such information in the aggregate to understand how website visitors (as a group) use the services and resources provided on our Sites. This way, SchoolsGenie knows which areas of its Sites are most popular, which areas need development and what technologies are being used so that SchoolsGenie may continually improve its site and provide users with a positive online experience.
  • Our Site uses cookies. A “cookie” is a piece of information that a Site sends to your computer while you are viewing the Site to remember who you are the next time you visit the Site.
  • We use cookies on our Site to understand site usage and to improve the content and offerings on our Sites. For example, we may use cookies to personalize your experience on our Sites(e.g. to recognize you by name when you return to our Site). Many pages on our Site where you are prompted to log in or that are customizable require that you accept cookies to function properly. You may set your Web browser to notify you when you receive a cookie. Should you decide not to accept cookies from our Site, you will limit the functionality we can provide.

 

 

Use, Disclose and Retention of the information collected

 

SchoolsGenie will only use or disclose Personal Information for purposes specified in this Privacy Policy or as you otherwise consent.

 

  • In the course of processing a transaction with you, we may share some of your Personal Information with certain entities that we have contracted with to process and/or manage transactions, data management, and communications on our behalf. Such functions include printing vendors, package deliveries and credit card payment processing. SchoolsGenie may give these companies access to your Personal Information only to the extent necessary to provide you with these specific services and nothing beyond.
  • We may use Personal Information to communicate information and special offers from SchoolsGenie and its Partners if any.
  • SchoolsGenie may also share your Personal Information from time to time with its Partners so that they can (a) inform you about their products, services, rewards and special offers, and (b) ship contest and sweepstakes prizes to you. However nothing is beyond the coverage of this Privacy Policy.
  • SchoolsGenie may disclose Personal Information that it collects if, in its opinion, such disclosure is required to comply with legal process or procedure, for example, search warrant or other governmental inquiry or order. It may also disclose such information in response to a law enforcement agency’s request or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by law. We may also disclose Personal SchoolsGenie to assist us in collecting a debt owed by you in case the payment processing has some issues or if the payments are done in installments.
  • SchoolsGenie may also transfer any Personal Information in the event that all or a portion of our business or assets are sold or transferred to a third party, including without limitation in the course of insolvency proceedings.
  • SchoolsGenie does not otherwise trade, rent or sell Personal Information without your prior consent.
  • SchoolsGenie may share non-personally identifiable information with its suppliers and other third parties for trend analysis and other statistical purposes.
  • The following information may be displayed on our website or on our social media campaign: child name, class, school, year and event (if applicable). You can always reach us back just in case you do not want your child’s picture(s) to be shared on our website or in our social media campaign and we will remove those pictures, however this is at the discretion of SchoolsGenie.com.

 

Access & Accuracy of the information

 

  • SchoolsGenie collects the information provided by you (directly or indirectly via your organization) and in case of any updates, you can login to your account (if we provide the login information) make changes to it. In case you bought our product or services and do not have login information, you can always send an email to support@SchoolsGenie.com and ask for this information.
  • You are responsible for informing SchoolsGenie about changes to Personal Information, as appropriate.

 

Safeguards

 

General Safeguards - SchoolsGenie protects Personal Information in its custody and control with reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the Personal Information.

 

The methods of protection for Personal Information may include, but not limited to:

  • Use of SSL certificates for encryption
  • Physical measures, for example, locked filing cabinets and restricted access to offices;
  • Administrative measures, for example, employee confidentiality agreements and limiting access on a need-to-know basis; and
  • Technological measures, for example, the use of passwords and firewalls.
  • Personal Information is stored on databases in SchoolsGenie platform managed by Godaddy which is available on the Internet; this practice is commonly known as cloud space/ computing, which in wider term is used for anything available at any point in time on any device.
  • We may provide your personally identifiable information to third parties who provide services to us or on our behalf. These third parties may provide a variety of services including, without limitation, delivering your order, providing or operating certain features of the Site (e.g., the online shopping cart), providing billing and/or payment services, and/or sending or coordinating the sending of marketing or other communications.
  • SchoolsGenie has appropriate training programs in place and provides employees with information about its policies and procedures for maintaining the privacy of Personal Information and the importance of maintaining the confidentiality of Personal Information.
  • In case you got the access to your account provided by us, you may protect online access to your Account with a password you select. You alone are responsible for any and all activity that occurs on our Sites under such password. You agree to immediately notify SchoolsGenie of any unauthorized use of your password or user name or any other breach of security. You agree to provide true, current, complete and accurate information as requested on any form to which our Sites may direct you.

 

Individual Access

 

  • You can request access to Personal Information held by SchoolsGenie by contacting SchoolsGenie at the address provided in Section 10.2.
  • SchoolsGenie may request sufficient information from you (including passwords – in case you have an account with us) to verify your identity and the existence, use and disclosure of Personal Information held by SchoolsGenie.
  • You may challenge the accuracy and completeness of the Personal Information contained in the SchoolsGenie database and have it amended as appropriate. When SchoolsGenie does not resolve a challenge to your satisfaction, the SchoolsGenie database will reflect the unresolved challenge.
  • SchoolsGenie amends the Personal Information contained in the SchoolsGenie databases to address inaccuracies or incompleteness of the Personal Information when you notify SchoolsGenie of such inaccuracies or incompleteness.
  • If SchoolsGenie does not provide access to all the Personal Information it holds about you, it will provide the reasons for denying such access to you.

 

Challenging Compliance/Inquiries

 

  • A Customer may challenge SchoolsGenie's compliance with the above principles with the support staff by reaching them out at support@SchoolsGenie.com or any other individual identified by SchoolsGenie who oversees SchoolsGenie's compliance with this Privacy Policy.
  • Please send inquiries about SchoolsGenie ’s Privacy Policy to SchoolsGenie Customer Care Center:

 

Customer Care Center

SchoolsGenie .com

(a unit of HumGenie Pvt. Ltd.)

F 12/4 (Basement)

Golf Course Road, DLF Phase – I

Gurgaon  122002

Or by calling: 1 (800) 270 1226

info@SchoolsGenie .com

 

Changes to this Policy

We may revise, modify, update, and/or supplement this Privacy Policy at any time at our sole discretion and without prior notice. Material changes to this Privacy Policy will be posted, along with their effective date, on our Sites. You should review the Privacy Policy periodically to monitor any changes. However, we will treat your Personal Information in accordance with the Privacy Policy that was in place at the time we collected your information.

 

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Contact Info

    Schools Genie
    F-12/4 Golf Coure Road
    DLF Phase I Gurgaon
    Haryana, India 122003


    P: (800) 270-1226
    P: 81305 91978
    Schools Genie
    Prosperity Square
    Office# 39 , 2nd floor
    Industrial Area
    Phase 8B Mohali
    Punjab, India 144005
    P: (800) 270-1226
    P: 98724 17373
    Schools Genie
    1234 Flickinger Ave
    San Jose, CA 95131



    P: (800) 270-1226
    USA: (408) 410-2727